Shipping policy

Shipping

Where we ship

Currently we only ship to addresses within Canada & USA. If you live outside of these areas, please give us a call and we can certainly arrange to ship your order to you. 

The shipping price provided is an estimate that is accurate in most cases. To certain remote locations, the shipping cost may need to be altered and the customer will be contacted to either collect the additional amount or cancel the order with a full refund.

Free Shipping

Free shipping is offered on orders over $200, however certain charges may be incurred based on the items or location of shipment. Please see below regarding the possible added surcharges.

Heavy Items Handling Surcharge

Because of the large variety of products we provide, we sometimes need to charge extra for our carriers to deliver such large items to you. On products where this is the case, it will be displayed on the product page under the add to cart button. The charge will be added to your order during the checkout process.

Remote Area Delivery Surcharge

Our mission is to service the entirety of Canada and USA with high quality matting products. However, since our coverage is over such a large area, some areas will incur a Remote Area Delivery Surcharge. If this charge is applicable to your order, it will be applied during the checkout process.

Delivery times

We are not responsible for shipping delays that are a result of credit card/billing problems, product availability delays, or order changes made after the order has been placed. Please refer to the individual product pages for lead times. If you would like expedited shipping, please choose that online or give us a call and place your order over the phone.